Shipping policy

Shipping Policy

At ABRIHOME GmbH, we are committed to providing reliable and efficient delivery services across Europe. Please review the following shipping information before placing your order.

Which Countries Does ABRIHOME Ship To?

We currently ship to selected European countries, including:

Germany
Ireland

Additional European destinations may become available in the future. If your location is not available at checkout, please contact us at sale@abrihome.com.

How Long Does It Take to Process an Order?

Orders are typically processed within 1–3 business days. Processing times may vary during holidays, peak seasons, or promotional periods. Orders are not processed on weekends or public holidays.

What Are the Estimated Delivery Times?

Region	Estimated Delivery
Germany	3–5 business days
Ireland	5–8 business days

Delivery times are estimates only and are not guaranteed.

How Much Does Shipping Cost?

Shipping costs are calculated at checkout based on the destination and order value.

Germany

Standard Shipping: €9.99
Free shipping on orders over €199

Ireland

Standard International Shipping: €39.99
Free shipping on orders over €399

Additional shipping fees may apply for remote or hard-to-access areas.

How Are Large Furniture Items Delivered?

Some oversized furniture items may require special freight delivery services. For large-item deliveries:

Delivery appointments may be required
Additional handling time may apply
Customers may be responsible for ensuring suitable delivery access

Please ensure accurate delivery information is provided when placing your order.

How Can I Track My Order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available. Tracking updates may take time to appear after dispatch.

What Can Cause Delivery Delays?

Delivery delays may occur due to:

Weather conditions
Carrier disruptions
Customs processing
High seasonal demand
Incorrect delivery information

ABRIHOME GmbH is not responsible for delays caused by third-party carriers or circumstances beyond our control.

What Should I Do If My Order Arrives Damaged or Incomplete?

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery. Please provide:

Order number
Photos of the packaging
Photos of the damaged item

We will work to resolve the issue as quickly as possible.

What Happens If My Delivery Fails or My Package Is Returned?

If a package is returned due to incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply for reshipment.

Are Customs Duties and Import Taxes Included?

For deliveries within the European Union, applicable VAT is included where required. Customers are responsible for any additional local charges or fees that may apply under local regulations.